bubble guarantee

Contract Details

Certifications:Β CertificationΒ CertificationΒ CertificationΒ CertificationΒ Β 

  • 1 year warranty & on-site technicians in Syd/Melb
  • 1 year of live support with a 24 hour response time
  • Free optional training (local onsite or via call)
  • Unlimited Ausmed offshore supportΒ 
  • Digital Marketing & customer pricing / packaging adviceΒ 

Contract Details

Guarantee Terms and After-Sales Support Warranty Maintenance Training

β€’ Ausmed agrees to provide the following service for all the buyers:

β€’ Ausmed must guarantee the device is qualified goods.

β€’ Installment and Operation Training. Bubble should supply the instruction manual, training manual with illustrations, and operation video for the buyer.

β€’ Training is also available when the buyer requires physical training outside the instruction manual.

β€’ The seller offers 1 year warranty for free, and lifetime service since receipt of delivery (except the damage on purpose and consumable part).

β€’ Within 1 year Ausmed offers spare parts free of charge if there are any parts that need to be replaced.

β€’ After 1 year Ausmed offers instruction and troubleshooting service free of charge. The buyer will need to look after shipping and the cost of the spare parts.

β€’ Ausmed offers a whole life maintenance for only the cost price fee of the replaced accessory.

β€’ If the product is damaged by the owner, we have specifically trained engineers that can be flown in for hardware repair at an extra cost.

β€’ All of our machines are modular and designed that make checking and replacement easy.

β€’ For any issues with the machine, you may contact Ausmed offshore customer service team.

β€’ Bubble will provide local training for each machine purchase, either online or in-person.

β€’ If you require additional training, such as for new staff members, offshore video training is available for free; or local training for an extra fee.

β€’ For machines that require Licensing, please contact us to enquire about premium government accredited certification training.

is this what you're wondering?

about

bubble beauty was started by former 5-star beauty clinic owner, shantelle. she loves collaborating with businesses and helping them thrive with great affordable tools.

shop easy with our very simple website!

mission

crafted by artists, for artists!
at bubble, we understand how difficult it can be to pick and trust so many brands, that's why we curate our collection to only provide the most practical tools for lash and brow professionals like you.
shop our affordable supplies without compromising on quality. you deserve the best without breaking the bank. bubble supplies' founder has a decade long experience in beauty therapy, lash and brow artistry and running salons so we know what you need!
your journey as a lash and brow artist just got even bubblier.

vision

our vision is to supply an affordable selection of tools without compromising on quality. in fact, we only supply what works best for lash and brow artists alike.

where are we?

we have two warehouse locations in greenslopes and algester, currently walk-ins are not available.

ok maybe not... pop the bubble and introduce yourself!